Zingerman’s Guide to Giving Great Service: Treating Your Customers Life Royalty
by Ari Weinzweig (2004-12-01)
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Zingerman's founding partners, Ari Weinzweig, has distilled the most important facts about effective customer service into concise and snappy formulas that are easy for you and the people who work with you to remember and use.
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Posted: Tuesday, September 28, 2010 at 10:08 am by Sylvhania
Filed under: Books, Listened to
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